Everyone I worked with was friendly and informed. They seemed to have a genuine interest in what I wanted. I would definitely share my experience with others.
We didn't arrive at the dealer until it was time to sign papers and drive away with our new MDX. It was an easy process to do via the phone up until the time of pick up.
I've purchased a lot vehicles in my lifetime here in Kansas City. I was looking for a clean used Lexus with low mileage. I had been looking for about two months to find the perfect car. I did my market research on current values of the Lexus I wanted. I knew exactly what I was willing to pay to get the vehicle I was looking for. I found a clean low mileage Lexus on the Jay Wolfe Acura website. I read some reviews about the dealership prior to my visit. The reviews reflected overall Jay Wolfe Acura only offers excellent vehicles on their preowned lot. A few also mentioned it can be a tough dealership to negotiate with. My experience was excellent in all areas of the process! Derrick "DW" White was my salesperson. He did a great job! DW is very nice, down to earth, no high pressuring tactics at all. He is a real good guy! Lisa Tucci was more than fair in our negotiating. I feel we came away with a win-win deal! Joshua Gurney did a great job to get me a great rate on my purchase. My entire purchase process took less than 2 hours!
Best and most comfortable experience I've ever had buying and trading a car! Excellent, friendly and professional service from walking in to leaving in an incredible Acura. I can't say enough about Jay Wolfe, and especially to Brooke for going above and beyond to make my experience outstanding! We will definitely be repeat customers.