Business Development Coordinator

Website Jay Wolfe Acura

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

What We Offer: 

  • Compensation amongst highest in field
  • $21.50 per hour plus commission
  • Full time position with benefits
  • Dynamic and rewarding work environment

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Phone skills
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

About the Dealership Group 

  • Excellent work environment; professional and warm atmosphere
  • Family owned and operated for over 60 years
  • Focus on internal growth and bettering employees
  • Customer centered from all aspects of dealer group; customer satisfaction and perception is top priority
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