Customer reviews at Jay Wolfe Acura in Kansas City, MO

John McLaughlin, Service Advisor, has helped me out a few times when I went in to get my regular services done. John is polite, straightforward, and do not push to have additional jobs done. At the last oil change, John advised my tires will need replacing soon. John printed three different brands with their pricing. My preference is Michelin, but their price was steep. I asked John if they price-matched. A few days later, I sent the price to John. John was able to price match it, and the service turnaround time was nice, too. This is the 2nd Acura I have bought from Jay Wolfe. I have had excellent service with the sales and service departments.

Scott Lund establishes a high standard for service managers! With zero hesitation I always feel a complete sense of trust that Scott and his team @ the OP Acura location will offer me accurate data applicable to keeping my vehicle in excellent condition. Thanks Scott!!

Always get what’s needed fixed or maintenances. Person attention is never lacking and is much appreciated. Sometimes wish it wasn’t so expensive to use my dealer for repairs or parts.

We had a great new car buying experience. Jake was thorough, knowledgeable and pleasant to work with. I’m enjoying my new car!

Jake was great to work with, straight forward without being pushy, would recommend to anyone

November 2025 I purchased my second Acura. My salesman, Jake Steward was so friendly, knowledgeable and helpful. He setup my car to my preferred settings and came to my house before work to setup my garage door opener on the mirror. He certainly made life easier for me!! Brian Tuccy, the sales manager was also friendly and negotiated price to my satisfaction. Drew Hughes,finance department has such a kind and warm personality. He wasn’t pushy but was informative. Another sales manager (I didn’t get his name) got my Apple Music installed for me. Jay Wolfe Acura is a wonderful dealership. Their service department is stellar as well. I will more than likely buy my third car there! Thanks to all at Jay Wolfe Acura!!!