Customer reviews at Jay Wolfe Acura in Kansas City, MO

Overall just a great experience ! Everyone from Jake my sales guy, Steve the sales manager and Xavier in finance. Professional without being the pushy car salesman, they worked hard to make us happy, the car advertised remote start, however there was a mis- communication there and they honored what they advertised in the car that I purchased, and installed it on the dealerships dime. Thank you jay wolfe Acura for a pleasant experience allowing me to buy my wife’s dream car! We will be back !

I made a mistake and booked the wrong service location. Josh was kind enough to work me in and got everything taken care of.

Explained all repairs and was finished within 2 hours

Was in for oil change, tire rotation. Nikki was very friendly and helpful. Everything was fine

I have had the pleasure of working with John Mc Laughlin in the service department. My 2025 MDX required a new instrument panel (covered under warranty) and John followed up with me to let me know when the part had arrived and scheduled an appointment to have it installed that very day. I did NOT have to call him. EXCELLENT follow up. I've been in the dealership for a product recall and an oil change and have dealt with John on all three occasions. He is an asset to the organization!

Best Customer Service I have ever received from a dealership! My Service Advisor, Mathew Wert, is patient, knowledgeable, and is always there for his clients. The teamwork in the service center seems fluid and creates a great atmosphere! They are also quick, no waiting around for help, ever. Update- Mathew was promoted, so I have a new service advisor, Nikki, who I knew from previous visits. I would recommend her to anyone! She is amazing as well and is always a pleasure working with. Love the Service team at Jaywolfe Acura off 103rd!!