Customer reviews at Jay Wolfe Acura in Kansas City, MO

An Exceptional Car-Buying Experience at Wolfe Automotive After an exhaustive search online, we found Wolfe Automotive and connected with Tylor. From our very first conversation he was courteous, knowledgeable, professional and most importantly responsive to every question and concern we had. His willingness to provide thorough and honest answers gave us the confidence to take the next step. So, we flew from Durham North Carolina to Kansas City Missouri to purchase our 2014 Acura RLX. When we arrived at the dealership, Tylor greeted us personally. We inspected the vehicle and took it for a test drive. We discussed and negotiated every aspect of purchase and service. From beginning to end, Tylor in Sales and Ngunza in Finance worked with us professionally and made the entire process smooth and straightforward. We drove our 'New to Us' Acura RLX the 1080 miles back home to Durham and the experience was everything we hoped it would be! Technology and AI are certainly here to stay and they have their place in today's world. But sometimes with all that technology, genuine customer service and human connection can and does get lost. That was not our experience at Wolfe Automotive. At Wolfe, we felt heard, respected and taken care of. The legacy of excellence established by Mr Wolfe is clearly reflected in the people who represent the dealership today, especially Tylor and Ngunza. So if you're in the market for a vehicle and want a streamlined, professional and genuinely customer focused experience, we highly recommend Wolfe Automotive. Ask for Tylor and Ngunza. You'll be in good hands! Thank you Wolfe Automotive for making out car-buying experience such a positive one. Charles & Diane Turnbull Durham North Carolina

I have always had great customer service here

I had an exceptional experience working with the team at Jay Wolfe Acura! Thanks to their outstanding professionalism and seamless communication, we were able to handle and prepare all the paperwork remotely before I even stepped foot in the showroom. Because of their thoroughness and efficiency, my actual visit to the dealership took less than two hours from start to finish! I drove away completely satisfied in my brand-new Acura MDX Advance. If you are looking for a hassle-free, professional, and respectful car-buying experience, I highly recommend this dealership. Thank you for the stellar service!

Quick, courteous service. Jack is a great service associate. Thank you!

I purchased my first Acura RDX in at Jay Wolfe Acura in 2012. I moved to Maryland and lived there for 10 years, prior to returning to live in Columbia Missouri for a job transfer. I have a choice of several dealerships in Missouri but I travel 2 hours to receive service at Jay Wolfe Acura Kansas City, because of the excellent customer assistance provided by Mathew Wert, Service Advisor. Thank you! 💯

Excellent experience! John is awesome and goes above and beyond to help his clients